Last month, I described three common management myths W. Edwards Deming worked to dispel. These included the myth of best practices, the myth of the hero educator, and the myth of performance appraisal. I cautioned that it is important to keep in mind that you may very well experience some cognitive dissonance as you read. There is a counterintuitive thread to much of the Deming philosophy, which of course makes sense given that he advocated for a change in state from the prevailing system of management to something better. This month, I’ll unpack the myth of merit pay, the myth of accountability, and the myth of extrinsic motivators.

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