Posts tagged Deming
Thinking in Systems II

There may be no better example of non-systems thinking in education than when the issue of poverty is discussed. In one camp, you have people who insist that in order to fix underperforming schools, you must fix poverty. In the other camp, you have the people who insist that to fix poverty, you have to fix underperforming schools.

So, which camp has it right? 

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Systems Must Have an Aim

Most typically, when I refer to a system in Win-Win I am referring to an organization (e.g., United Schools Network). Thus, a useful definition of a system is “an organization characterized by a set of interactions among the people who work there, the tools and materials they have at their disposal, and the processes through which these people and resources join together to accomplish its work.” The aim of a system is a qualitative statement with methods attached that detail its long-term constancy of purpose.

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Understanding Systems

Understanding systems may be our best hope for making meaningful change across the many dimensions of our lives at home, at school, and at work. The system lens helps us see events as a part of trends and those trends as a part of an underlying structure. This understanding provides us with improved ways of managing in this world of complex education systems.

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Principle 14: Commit to Transformation

Principle 14: Clearly define top management's commitment to continual improvement of quality and its obligation to implement the 14 Principles. Plan and take action to put everyone in the organization to work to accomplish the transformation; the transformation is everyone's job. Start with education for all in positions of leadership.

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Principle 12: Remove Barriers to Joy in Work & Learning

Principle 12: Remove barriers that rob educators and students of their right to joy in work and learning. This means, inter alia, working to abolish the system of grading student performance, the annual or merit rating of staff, and the Management by Objective of schools and school systems. The responsibility of all educational leaders must change from sheer numbers to quality.

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Principle 9: Break Down Barriers

Break down barriers between departments and grade levels and develop strategies for increasing cooperation among groups and individuals. Administrators, business & financial managers, operations staff, support staff, students, and teachers, etc. must work as a team to foresee problems in the production and use of high-quality learning experiences.

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Principle 6: Institute Training on the Job

Institute thorough job-related training for students, teachers, staff, and management, so that everyone can make better contributions to the system. New skills are required to keep up with changes in cognitive science, curricula, methods, learning experience design, technology, teaching techniques, services, etc.

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Principle 5: Work Continually on the System

Common management myths (see here and here) must be replaced by sound guiding principles. In this post, I’ll describe the fifth such principle, Work Continually on the System. It is worth noting that the 14 Principles for Educational Systems Transformation are mutually supporting, so it is important to understand all of them rather than studying them in isolation. An in-depth discussion of the full set of Principles for Transformation can be found in Chapter 3 of my recently released book Win-Win: W. Edwards Deming, the System of Profound Knowledge, and the Science of Improving Schools.

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